Terms of Service.
Effective Date: [August 1, 2026]
Welcome to 22 Lemons Communications LLC (“22 Lemons,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of 22lemons.com (“Website”) and provide general information regarding our services.
By accessing or using our Website, you agree to these Terms. If you do not agree with these Terms, please discontinue use of the Website.
1. About Our Business
22 Lemons Communications LLC provides marketing, communications, content creation, and consulting services primarily for authors, publishing professionals, and businesses within the publishing industry.
Services may include author marketing strategy, book launch support, website and newsletter copy, content creation, social media strategy and creative assets, branding support, reader engagement, and other related marketing and communications services.
Our Website is intended to provide information about 22 Lemons Communications LLC and our services and to allow prospective and current clients to contact us, inquire about services, or schedule consultations.
2. Use of Our Website
By using this Website, you agree to:
Use the Website only for lawful purposes and in a manner that does not violate the rights of another person or organization.
Not attempt to interfere with the Website's operation, functionality, or security.
Not copy, reproduce, distribute, modify, or commercially exploit Website content without permission.
Not use our Website, forms, email addresses, or other communication methods to transmit spam, malicious content, or unlawful material.
We reserve the right to restrict or terminate access to the Website when we reasonably believe these Terms have been violated.
3. Intellectual Property
Unless otherwise stated, the original content appearing on this Website, including copy, graphics, logos, branding elements, downloads, templates, resources, and original design elements, is owned by or licensed to 22 Lemons Communications LLC and is protected by applicable intellectual property laws.
You may link to our Website and share links to publicly available content with appropriate credit. You may not reproduce, sell, distribute, modify, republish, or claim our original materials as your own without prior written permission.
Intellectual property rights related to work created specifically for a client are governed by that client's separate service agreement.
4. Services & Client Agreements
Information provided on this Website describes our general services and does not constitute a binding offer or guarantee of availability.
Services provided by 22 Lemons Communications LLC may be governed by a separate proposal, service agreement, statement of work, or other written agreement outlining items such as:
Project scope and deliverables
Pricing and payment terms
Timelines and deadlines
Revisions
Client responsibilities
Intellectual property rights
Cancellation or termination terms
Retainer terms, when applicable
When a separate signed agreement exists, the terms of that agreement will control with respect to the specific client engagement.
We may modify our services, packages, availability, and pricing at any time. Changes will not alter pricing or terms already established in an active signed agreement unless mutually agreed upon in writing.
5. Pricing, Payments & Invoicing
Prices displayed on our Website are provided for general informational purposes and may be listed as starting prices. Final pricing may vary depending on project scope, complexity, timeline, deliverables, and other requirements.
Payment schedules, due dates, deposits, retainers, and other project-specific financial terms will be provided before work begins and, when applicable, included in the client's service agreement or invoice.
Payments must be made according to the agreed-upon terms. Late or missed payments may result in delayed or paused services and may be subject to any late-payment provisions contained in the applicable client agreement.
Except where otherwise required by law or stated in a separate agreement, payments and fees are subject to the refund and cancellation terms agreed upon for the applicable service.
6. Consultations & Recommendations
Marketing consultations, strategies, plans, and recommendations provided by 22 Lemons Communications LLC are based on the information available at the time and our professional experience.
Marketing and publishing results can be influenced by many factors outside our control, including reader behavior, retailer algorithms, advertising platforms, publisher decisions, market conditions, budgets, release timing, platform changes, and implementation.
Accordingly, we do not guarantee specific outcomes such as book sales, bestseller status, rankings, reviews, newsletter growth, social media growth, website traffic, engagement, publicity, or other particular marketing results.
7. Social Media Services
22 Lemons Communications LLC may provide social media strategy, content planning, copy, graphics, video editing, promotional concepts, and related creative support.
Unless specifically agreed upon in writing, we do not provide native social media account management or directly publish content to client social media accounts.
Clients remain responsible for reviewing and approving content before publication and for ensuring that their use of social media platforms complies with applicable platform rules, laws, and regulations.
8. Client-Provided Materials
When working with us, clients may provide materials including book covers, manuscripts, excerpts, photographs, author biographies, logos, graphics, reviews, endorsements, publisher materials, or other intellectual property.
By providing these materials for use in a project, the client represents that they own the materials or have the necessary permission to allow 22 Lemons Communications LLC to use them for the agreed-upon services.
The client remains responsible for the accuracy and legality of materials and claims they provide.
9. Third-Party Platforms, Links & Tools
Our Website and services may involve or reference third-party platforms, websites, retailers, software, or tools.
These may include website platforms, email marketing providers, social media networks, booksellers, scheduling systems, analytics tools, design platforms, or other outside services.
22 Lemons Communications LLC does not control these third parties and is not responsible for their availability, functionality, policies, pricing, security, privacy practices, algorithm changes, outages, or other actions.
Use of third-party platforms is subject to the applicable provider's own terms and policies.
10. Confidentiality
We take client confidentiality seriously. Non-public, proprietary, or sensitive information shared with us during a project will be used for purposes related to providing the agreed-upon services and will not knowingly be disclosed to unrelated third parties except as reasonably necessary to perform those services, as authorized by the client, or as required by law.
Clients are likewise expected to respect confidential or proprietary materials provided by 22 Lemons Communications LLC, including non-public templates, strategies, processes, documents, and business information.
Additional confidentiality obligations may be included in individual client agreements.
11. Testimonials & Portfolio Use
We love celebrating the work we create with our clients.
Where permitted by the applicable client agreement or with appropriate permission, 22 Lemons Communications LLC may feature completed, publicly available client work, testimonials, client names, book titles, covers, project descriptions, or related materials in our portfolio, Website, social media, or other promotional materials.
Confidential, unpublished, embargoed, or otherwise non-public materials will not knowingly be publicly shared without permission.
If you have questions or concerns about portfolio use, please contact us.
12. Website Information
We make reasonable efforts to keep the information on our Website accurate and current. However, we cannot guarantee that all information will always be complete, accurate, or up to date.
Website content is provided for general informational purposes and should not be considered legal, financial, tax, publishing, or other specialized professional advice.
We may update, remove, or modify Website content at any time without notice.
13. Limitation of Liability
To the fullest extent permitted by applicable law, 22 Lemons Communications LLC will not be liable for indirect, incidental, special, consequential, or similar damages arising from your use of the Website or our services.
For claims arising from paid services, any additional limitations of liability contained in the applicable client agreement will apply.
Nothing in these Terms is intended to exclude or limit liability where doing so would be prohibited by applicable law.
14. Termination of Services
22 Lemons Communications LLC reserves the right to decline prospective projects based on factors such as scope, availability, scheduling, expertise, or fit.
Once services have begun, cancellation and termination rights, notice requirements, refunds, outstanding balances, and treatment of work already completed will be governed by the applicable client agreement.
We may suspend or terminate services in circumstances permitted by that agreement, including nonpayment or material breach of agreed-upon terms.
15. Privacy
Our collection and use of personal information submitted through this Website is governed by our Privacy Policy.
By submitting information through a contact form, newsletter signup, scheduling system, or other Website feature, you acknowledge that the information will be handled in accordance with our Privacy Policy and any applicable third-party provider policies.
16. Governing Law
These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles.
Any dispute relating to paid client services will be addressed according to the dispute resolution provisions contained in the applicable client agreement, if any.
For disputes arising solely from use of this Website, the parties agree to attempt to resolve the matter in good faith before pursuing available legal remedies.
17. Changes to These Terms
We may update these Terms periodically to reflect changes to our Website, services, business practices, or legal requirements.
When material updates are made, the Effective Date at the top of this page will be updated.
Your continued use of the Website after revised Terms are posted constitutes acceptance of the updated Terms.
18. Contact
Questions about these Terms & Conditions may be directed to:
22 Lemons Communications LLC
Email: info@22lemons.com
Website: www.22lemons.com
Location: Washington State, USA